PREGUNTAS FRECUENTES

  • Nuestras pruebas incluyen hisopo oral y rectal (basado en practicas sexuales) y tambien prueba de orina para clamidia y gonorrea y pruebas de sangre para el VIH. Pruebas de sangre para la Hepatitis C y la Sifilis se basan en caso por caso. No ofrecemos pruebas para herpes, VPH, tricomoniasis, o la viruela del mono.

  • Todos los servicios de HeyDenver son gratuitos. Podemos ofrecer nuestros servicios de forma gratuita por las subvenciones que recibimos. HeyDenver acepta donaciones, pero no se le cobrara por usar nuestros servicios.

  • Algunas clinicas le daran tratamiento de forma preventivamente si tiene una exposicion conocida con alguna ITS, por lo que recibirá tratamiento mucho antes que si se hiciera pruebas con nosotros. Vea nuestra pagina de Recursos para sitios de prueba alternativos.

  • It takes time for any infections to develop in the body before they can reliably be picked up on tests, also known as a window period. Gonorrhea and Chlamydia have a two week window period. HIV and Syphilis have a 3 month window period with our tests. As such, it's recommended to get tested at least two weeks after a sexual encounter, and do follow up testing after 3 months.

  • HeyDenver es un citio no-clinico y no tenemos proveedores medicos para evaluar y tratar sintomas. Pruebas de clamidia , gonorrea y la sifilis son mandados a un laboratorio o HeyDenver is a non-clinical site, so there is no medical provider on site to assess and treat symptoms. GC/CT and Syphilis tests are sent to our lab and results take 7-10 business days. As such, if you are experiencing symptoms we do not recommend testing with us- medical sites will get results faster. Visit our Resources page for alternative testing sites.

  • HeyDenver is a non-clinical site, so we do not offer treatment. If your chlamydia and gonorrhea tests come back positive our main clinic will offer you treatment. Syhilis and Hep C treatment are also available at our main clinic or various other clinical sites.

  • Wear a mask, drink water, do not urinate up to an hour prior to the appointment, and eat a snack (we don’t want you to faint when we draw your blood!), and make sure that your intake form is filled out!

  • Due to Covid we want to reduce in person contact, the online questionnaire is pertinent to your visit and will help us determine what the best testing for you is. These questions are also required for us to continue to recieve grant funding, which is what keeps our services cost-free.

  • HeyDenver is currently seeing clients by appointment only. We book 30-minute sessions for each client we see, if you are more than 5 minutes late we will need to rebook you at another time.

  • This is not a one size fits all answer. Some people should test every 3 months, some once a year. It all depends on what is happening in your sex life. That being said, HeyDenver can only test clients once every 3 months. If you need testing more often than that, we recommend looking at our resource section to find alternative testing locations.

  • HIV and Hep C blood test results are given during your session. Chlamydia, Gonorrhea, and most Syphilis tests are sent to an outside lab, our clinic at Colorado Health Network. You will receive these results by phone call within 7-10 business days of your visit. You can always call our results line directly at 303-962-5317

  • Unfortunately we don not provide written results for our tests. Since we are a non-clinical setting our tests cannot be used as required proof. For this you can go to a clinical setting like our parent company Colorado Health Network.

  • Everything in our visit is confidential so we do not allow this for privacy reasons.